Friday, August 28, 2009

Jurong General Hospital Project Initiation Workshop

Our Facilitator Roy Barton
Active Participation
Crafting the Charter and Project Values
Intense deliberations on how we word the charter
The JGH Project Charter with ALL our Signatures

Hospital planning for Jurong General Hospital has gone the next level with the conclusion of the Project Initiation Workshop today.

The JGH core team, partner from St Luke's, winning consultants, LTA, URA, MHA and PMlink spent the last 2 days discussing how to work together over the next 5 years to build a integrated patient-centred healthcare facility in Jurong to benefit the community in the west.

The session concluded on a high note with a commitment to the Project Charter that we developed together with all participants putting on their signatures.

Here is where the interesting development work starts and I could tell that everyone is very excited about this creation that we are embarking on.

JGH's plans for Integrated Care

The Straits Times and Zao Bao carried news about Jurong General Hospital's plans to integrate care for Singaporeans. JGH will partner St Luke's in an integrated development at a 5.5 ha plot at Jurong East Street 21 (in front of IMM).

Do read the articles to find out more...

Straits Times article (Note that the photo in this article is different from the one in print news)



Saturday, August 22, 2009

2 Brains better than 1...

Today, I heard many no-brainers or motherhood statements such as "If you don't know something, it does not mean it does not exist", "AND is better than OR", "you can have the things that you are passionate about", "yes or yes", "you can do it, if others can do it"...

Many of these we know when know, and quite often we don't know what we don't know, until we know. And when we do know, we sometimes ask ourselves since we do know, why does it take reminding for us to practice it?

Here is where 2 brains are better than 1. We need each other to help remind us of the things that are important. The act of "bringing things from the back of our mind (knowledge), to the front of our mind (ie consciousness)" is key to putting into practice what we already know. That's why sometimes, we pay others to tell us the time from our own watch.

It is ok sometimes to marvel at the obvious. Even commonsense can be uncommon sense.

Enjoy the rest of the weekend!

Thursday, August 20, 2009

Delivering bad news to patients, it is about bringing comfort not cure

This is an interesting article from the NY Times.

Delivering bad news to a patient when the prognosis is not good is hard, but needs to be done sensitively and doing it well will go a long way for the patient.


Tuesday, August 18, 2009

The Summo piggy



When I was with SGH, I bought a summo piggy bank as part of fun raising for needy patients.

Just 2 Sundays ago, it was filled to its brim with loose change that I've deposited into the summo daily. So, I brought it to the DBS Bank at Serangoon Gardens where there is a coin counting machine to deposit the amount into my children's account. If you have not tried it before, it is actually quite a thrilling experience - digging the coins out from the little summo and hearing the machine counting - almost like a jackpot machine experience, except possibly in reverse.

The picture shows me waiting for my wife with the little summo by my side before we commenced the exercise of depositing the coins with the bank. The Cisco guard who was pacing up and down at the front of the bank could not hold his grin.

Loose change can count for quite a bit, as you can see...

Sunday, August 16, 2009

Proud to be a Singaporean!


I attended my first National Day Rally tonight (Seat H33), and heard first hand PM Lee Hsien Loong's speech.

I am proud of how Singapore has become over the last 50 years, and am extremely excited about how Jurong General Hospital will play a key role in shaping Singapore healthcare to meet the challenges of an aging population. Fast medicine integrating with slow medicine, working together as a system to best meet the healthcare needs of every individuals.


Sometimes we need to slow down to go faster...

This is a lesson while heading out to breakfast this morning with my wife.

The vehicle in front of us was road hogging. Instead of sounding the horn, flashing our headlights and perhaps stretching our arms and fingers for the morning exercise, my wife decided that she will switch lanes and overtake the road-hogger. As she signaled her intentions, cars started to speed up - does this sound familiar? Her natural instinct was to speed up so that her chance of changing lanes would be higher, but all the same, cars on the other lane refused to give way.

So, I told my wife, "why don't you slow down, let the cars go by and then switch lane?" Guess what? It worked. Soon, we were tucking in on our saturday morning noodles accompanied by our kopi-o.

It is a paradox but true beyond the roads that "sometime we need to slow down in order to speed up."

Friday, August 14, 2009

Does Mickey Mouse has a lesson for improving patient experience?


The purist will say no. Healthcare is professional business! Mickey mouse...well...is just mickey mouse. Blasphemy! to even suggest that...

There is a book "If Disney Ran your Hospital" by Fred Lee that one of my new colleague from JGH just reminded me today that says just that.

Go ahead, read it and you will find useful lessons. Otherwise read this summary.

Thursday, August 13, 2009

An unexpected moment of friendship and inspiration

Today, for some strange reasons, I turned up at 1pm for a meeting at the Outram Campus that was scheduled for 2pm. Quite unexpectedly, the ex-matron of SNEC also turned up for the same meeting also thinking that the time of the meeting was 1pm. The meeting room was obviously empty except for the 2 of us. Since we have not met for quite a while since I left SGH, we decided to just chat.

The next 1 hour was inspiring. Past retirement age already, she decided to continue to serve. It was clear to me that she wanted to continue to nurture the next generation of nurses with her presence and experience. She spoke about the time when she trained nurses in her younger days. She said, "I did not just train nurses just for eye centre but for Singapore". She went on to talk the need to learn from each other and the need to be generous with knowledge and with each other. She said, "when I have something that you need, I should share it. When you use it, you will improve on it, and later on when I need it, I would have something better in return". How enlightened a person.

I enjoyed the conversation and was energised by the unexpected moment of friendship and inspiration.

There are many great people in Singapore public healthcare system. That's why it feels so good to serve!


Wednesday, August 12, 2009

Don't Gossip!

It pays to pay attention. Otherwise don't gossip :-)

Monday, August 10, 2009

A lesson in patience, calmness and thinking out of the box

On saturday, I brought my daughter Melody to the Kids Farm at Pasir Ris to catch "lokang" fish. The task is quite simple, pay $4.50 for your child, bring along a small net and pail and head to a small shallow meandering pond (see picture) and start catching as many small fishes swimming in the pond with the small net.

The catch is, the task looks simple but is actually quite difficult if we approach it in the most obvious way - eye the fishes, move towards them, lower the net to scoop them up. Wrong! The fishes are extremely agile, swims quickly, switch direction when you do, hide under the bridge, play hide an seek around big stones introduced in the pond and take refuge amidst turbulent water generated by water features.

This is my second attempt at this pond and I must admit it was hard work and a great work-out with very little yield in terms of catch. The more frantic my children and I were in chasing and randomly scooping after the fishes, the more futile our attempts. The more impatient we became to net the fishes the worst our outcome. Often times, we caught the sickly fishes who were too traumatised by the chase and they die soon after - lousy catch.

During this visit, I was determined to calibrate our approach. I thought to myself that there must be a better way to catch the fishes. I did not rushed in to chase after the fishes as I did before. This time I spent time to watch the behavior of the fishes - where do they congregate, what were the group behavior of the school of fishes when others were trying to net them, etc. I realised that the fishes often swim near the surface of the water when they are trying to escape from a catch, and they congregate in big numbers in a sense of safety under the bubbles of the water features in the pond. Hence, the best way to net them is at the water feature with a swift scoup of the net from bottom up.

With calmness, I would position myself at various water feature and with each swift scoup I would land 2-3 fishes in my net. In the process, I caught many fishes for my kids. Melody on her own too, managed a few. It was a harvest and my kids were extremely pleased.

The moral of the story: more haste, less speed. It is useful to be patient, be calm and think out of the box - the results may be better. From the perspective of the fishes - where you think it would be the safest, it can be the most dangerous!

Friday, August 7, 2009

Love Life, Live Life, Enjoy Life and don't be robbed of Life

This is a random email that I received...Good enough for me to share so that we may enjoy life with our loved ones...


===========================================


A story worth reading and taken as example in life.... dont lose the
moments in life just because of a small quarrel...

This is long but worth reading and is a true story ... you may have
received it... but it is worth to be reminded of it again.

WHAT GRUDGES CAN DO....

This is for all the single, married, divorced, separated, widowed
individuals, who take life for granted. Please I BEG YOU, read this
story until the end, it is such an opener. You will never
know.........................!

Just two years after our marriage, hubby brought up the idea of asking
Mother to move from the rural hometown and spend her remaining years
with us. Hubby's father passed away while he was still very young.

Mother endured much hardship and struggled all on her own to provide
for him, see him through to a university degree. You could say that
she suffered a great deal and did everything you could expect of a
woman to bring hubby to where he is today.

I immediately agreed and started packing the spare room, which has a
balcony facing the South to let her enjoy the sunshine and plant
greenery. Hubby stood in the bright room, and suddenly just picked me
up and started spinning round and round. As I begged him to put me
down, he said: "Lets go fetch mother." Hubby is tall and big sized and
I love to rest on his chest and enjoy the feeling that he could pick
me up at any moment put the tiny me into his pockets.

Whenever we have an argument and both refuses to back down, he would
pick me up and spin me over his head continuously until I surrender
and beg for mercy. I became addicted to this kind of panic-joy
feeling.

Mother brought along her countryside habits and lifestyle with her.

For example; I am so used to buying flowers to decorate the living
room, she could not stand it and would comment: "I do not know how you
young people spend your money, why do you buy flowers for? You also
can't eat flowers!" I smiled and said: "Mum, with flowers in the
house, our mood will also become better." Mother continues to grumble
away, and hubby smiled: "Mum, this is a city-people's habit; slowly
you will get use to it."

Mother stopped saying anything. But every time thereafter, whenever I
came home with flowers, she would ask me how much it costs. I told her
and she would shake her head and express displeasure.

Sometimes, when I come home with lots of shopping bags, she would ask
each and every item how much they cost, I would tell her honestly and
she would get even more upset about it. Hubby playfully pinched my
nose and said: "You little fool, just don't tell her the full price of
everything would solve it."

There begins the friction to our otherwise happy lifestyle.

Mother hates it most when hubby wakes up early to prepare the
breakfast. In your view, how could the man of the house cook for the
wife? At the breakfast table, mother facial expression is always like
the dark clouds before a thunderstorm and I would pretend not to
notice. She would use her chopsticks and make a lot of noise with it
as her silent protest.

As I am a dance teacher in the Children's Palace and am exhausted from
a long day of dancing around, I do not wish to give up the luxury of
that additional few minutes in the comfort of my bed and hence I
turned a deaf ear to all the protest mother makes.

From time to time, mother would help out with some housework, but soon
her help created additional work for me. For example: she would keep
all kinds of plastic bags accumulating them so that she sell them
later on, and resulted in our house being filled with all the trash
bags; she would scrimp on dish washing detergent when helping to wash
the dishes and so as not to hurt her feelings, I would quietly wash
them again.

One day, late at night, mother saw me quietly washing the dishes, and
"Bam" she slams her bedroom door and cried very loudly in her room.
Hubby was placed in a difficult position, and after that, he did not
speak to me for that entire night.

I pretended to be a spoilt child, tried acting cute, but he totally
ignored me.... I got mad and asked him:
"What did I do wrong?" Hubby stared at me and said: "Can't you just
give in to her once? We couldn't possibly die eating from a bowl
however unclean it is, right?" After that incident, for a long period
of time, mother did not speak to me and you can feel that there is a
very awkward feeling hanging in the house. During that period of cold
war, hubby was caught in dilemma as to who to please.

In order to stop her son from having to prepare breakfast, mother took
on the "all important" task of preparing breakfast without any
prompting. At the breakfast table, mother would look at hubby happily
eating his breakfast and cast that reprimanding stare at me for having
failed to perform my duty as a wife. To avoid the embarrassing
breakfast situation, I resorted to buying my own breakfast on my way
to work.

That night, while in bed, hubby was a little upset and asked me: "LD,
is it because you think that mum's cooking is not clean that's why you
chose not to eat at home?" He then turned his back on me and left me
alone in tears as feeling of unfairness overwhelmed me. After some
time, hubby sighed: "LD, just for me, can you have breakfast at home?"
I am left with no choice but to return to the breakfast table.

The next morning, I was having porridge prepared by mother and I felt
a sudden churn in my stomach and everything inside seem to be rushing
up my throat. I tried to suppress the urge to throw up but I could
not. I threw down the bowl, rushed into the washroom, and vomited
everything out.

Just as I was catching my breath, I saw mother crying and grumbling
very loudly in her dialect, hubby was standing at the washroom doorway
staring at me with fire burning in his eyes.. I opened my mouth but no
words came out of it, I really did not mean it.

We had our very first big fight that day; mother took a look at us,
then stood up and slowly made her way out of the house. Hubby gave me
a final stare in the eye and followed mother down the stairs. For
three days, hubby did not return home, not even a phone call.

I was so furious, since mother arrived; I had been trying my best and
putting up with her, what else do you want me to do? For no reason, I
keep having the feeling to throw up and I simply have not appetite for
food, coupled with all the events happening at home, I was at then low
point in my life.

Finally, a colleague said: "LD, you look terrible; you should go and
see a doctor." The doctor confirmed that I am pregnant.
Now it became clear to me why I threw up that fateful morning, a sense
of sadness floated through that otherwise happy news. Why didn't
hubby, and mother who had been through this before, thought of the
possibility of this being the reason that day?

At the hospital entrance, I saw my hubby standing there. It had only
been three days, but he looked haggard. I had wanted to turn and
leave, but one look at him and my heart soften, I couldn't resist and
called out to him. He followed my voice and finally found me but he
pretended that he doesn't know me; he has that disgusted look in his
eyes that cut right through my heart. I told myself not to look at him
anymore, and hail a cab.

At that moment, I have such a strong urge inside me to shout to my
hubby: "Darling, I am having your baby!" and have him lift me up and
spin me around in circles of joy. What I wanted didn't happen and as I
sat in the cab, my tears started rolling down. Why? Why our love
couldn't even withstand the test of one fight?

Back home, I lay on the bed thinking about my hubby, and the disgusted
look in his eyes. I cried and wet the corner of the blanket. That
night, sound of the drawers opening woke me up. I switched on the
lights and I saw hubby with tears rolling down his face. He was
removing the money. I stared at him in silence; he ignored me, took
the bank deposit book and some money and left the house.

Maybe he really intends to leave me for good.. What a rational man, so
clear-cut in love and money matters. I gave a few dried laugh and
tears starting streaming down again. The next day, I did not go to
work. I wanted to clear this out and have a good talk with hubby. I
reached his office and his secretary gave me a weird look and said:
"Mr. Tan's mother had a traffic accident and is now in the hospital."

I stood there in shock. I rushed to the hospital and by the time I
found hubby, mother had already passed away. Hubby did not look at me,
his face was expressionless. I looked at mother's pale white and thin
face and I couldn't control the tears in my eyes. My God, how could
this happen?

Throughout the funeral, hubby did not say a single word to me, with
only the occasional disgusted stare at me. I only managed to find out
brief facts about the accident from other people. That day, after
mother left the house, she walked in dazed toward the bus stop,
apparently intending to go back to her old house back in the
countryside.

As hubby ran after her, she tried to walk faster and as she tried to
cross the street, a public bus came and hit her... I finally
understood how much hubby must hate me, if I had not thrown up that
morning, if we had not quarreled, if....In his heart, I am indirectly
the killer of his mother..

Hubby moved into mother's room and came home every night with a strong
liquor smell on him. And me, I am buried under the guilt and self-pity
and could hardly breathe. I wanted to explain to him, tell him that we
are going to have our baby soon, but each time, I saw the dead look in
his eyes, all the words I have at the brink of my mouth just fell back
in.

I had rather he hit me real hard or give me a big and thorough
scolding though none of these events happening had been my fault at
all. Many days of suffocating silence went by and as the days went by,
hubby came home later and later. The deadlock between us continues, we
were living together like strangers who don't know each other. I am
like the dead knot in his heart.

One day, I passed by a western restaurant, looking into the glass
window, I saw hubby and a girl sitting facing each other and he very
lightly brushed her hair for her, I understood what it meant. After
recovering from that moment of shock, I entered the restaurant, stood
in front of my hubby and stared hard at him, not a tear in my eyes. I
have nothing to say to him, and there is no need to say anything. The
girl looked at me, looks at hubby, stands up and wanted to go, hubby
stretched out his hand and stopped her. He stared back at me,
challenging me. I can only hear my slow heart beat, beating, one by
one as if at the brink of death.

I eventually backed down, if I had stood that any longer, I will
collapse together with the baby inside me.. That night, he did not
come home; he had chosen to use that as a way to indicate to me:
Following mother's death so did our love for each other...

He did not come home anymore after that. Sometimes, when I returned
home from work, I can tell that the cupboard had been touched - he had
returned to take some of his stuff. I no longer wish to call him; the
initial desire to explain everything to him vanished.

I lived alone; I go for my medical checkups alone, my heart breaks
again and again every time I see a guy carefully helping his wife
through the physical examination. My office colleagues hinted to me to
consider aborting the baby, I told them No, I will not.. I insisted on
having to this baby, perhaps it is my way of repaying mother for
causing her death.

One day, I came home and I saw hubby sitting in the living room. The
whole house was filled with cigarette smoke. On the coffee table,
there was this piece of paper. I know what it is all about without
even looking at it. In the two months plus of living alone, I have
gradually learned to find peace within myself. I looked at him,
removed my hat and said: "You wait a while, I will sign." He looked at
me, mixed feelings in his eyes, just like mine.

As I hang up my coat, I keep repeating to myself "You cannot cry, you
cannot cry..." my eyes hurt terribly, but I refused to let tears come
out from there.
After I hung up my coat, hubby's eyes stared fixed at my bulging
tummy. I smiled, walked over to the coffee table and pulled the paper
towards me. Without even looking at what it says, I signed my name on
it and pushed the paper to him. "LD, are you pregnant?" Since mother's
accident, this is the first time he spoke to me. I could not control
my tears any further and they fell like raindrops. I said: "Yes, but
its ok, you can leave now." He did not go, in the dark, we sat, facing
each other.

Hubby slowly moved over me, his tears wet the blanket. In my heart,
everything seems so far away, so far that even if I sprint, I could
never reach them. I cannot remember how many times he repeated "sorry"
to me. I had originally thought that I would forgive him, but now I
can't. In the western restaurant, in front of that girl, that cold
look in his eyes, I will never forget, ever.

We have drawn such deep scars in each other's heart. For me, it's
unintentional; for him, totally intentional. I had been waiting for
this moment of reconciliation, but I realized now, what had gone past
is gone forever and could not repeated.

Other than the thought of the baby inside me that would bring some
warmth to my heart, I am totally cold towards him, I no longer eat
anything he buys for me, I don't take any presents from him and I
stopped talking to him..

From the moment I signed on that piece of paper, marriage and love had
vanished from my heart. Sometimes, hubby will try to come into the
bedroom, but when he walks in, I will walk out to the living room.

He had no choice but to sleep in mother's room. At night, from his
room, I can hear light sounds of groaning, I kept quiet. This used to
be his trick; last time, whenever I ignore him, he would fake illness
and I will surrender and find out what is wrong with him, he would
then grab me and laugh.

He has forgotten that last time I cared for him and am concerned
because there was love, but now, what is there between us? Hubby's
groaning came on and off continuing but I continuously ignored him.

Almost everyday, he would buy something for the baby, infant products,
children products and books that kids like to read. Bags and bags of
it stacked inside his room till it is full. I know he is trying to use
this to reach out to me, but I am no longer moved by his actions. He
has no choice but to lock himself in his room and I can hear his
typing away on his computer keyboard, maybe he is now addicted to web
surfing but none of that matters to me anymore.

It was sometime towards the end of spring in the following year, one
late night, I screamed because of a sudden stomach pain, hubby came
rushing into the room, its like he did not change and sleep, and had
been waiting for this moment. He carried me and ran down the stairs,
stopped a car, holding my hand very tightly and kept wiping the sweat
off my brow, throughout the journey to the hospital.

Once we reached the hospital, he carried me and hurried into the
delivery suite. Lying on the back of his skinny but warmth body, a
thought crossed my mind: In my lifetime, who else would love me as
much as he did?

He held the delivery suite door opened and watch me go in; his warm
eyes caused me to manage a smile at him despite my contraction pain.
Coming out of the delivery room, hubby looked at our son and me, eyes
tear with joy and he kept smiling. I reached out and touched his hand.

Hubby looked at me, smiling and then he slowly collapsed onto the
floor. I cried out for him in pain... He smiled, but without opening
that tired eyes of his... I had thought that I would never shed any
tear for him, but the truth is, I have never felt a deeper pain
cutting through my body at that moment.

Doctor said that by the time hubby discovered he had liver cancer, it
was already in terminal stage and it was a miracle that he managed to
last this long. I asked the doctor when he first discovered he had
cancer. Doctor said about 5 months ago and consoled me saying:
"Prepare for his funeral."

I disregarded the nurse's objection and rushed home, I went into his
room and checked his computer, and a suffocating pain hits me.

Hubby's cancer was discovered 5 months ago, his groaning was real, and
I had thought that... the computer showed over 200 thousand words he
wrote for our son: "Son, just for you, I have persisted, to be able to
take a look at you before I fall, is my biggest wish now... I know
that in your life, you will have many happiness and maybe some
setbacks, if only I can accompany you throughout that journey, how
nice would it be. But daddy now no longer has that chance. Daddy has
written inside here all the possible difficulties and problems you may
encounter during your lifetime, when you meet with these problems, you
can refer to daddy's suggestion....

Son, after writing these 200 thousand words, I feel as if I have
accompanied you through life journey. To be honest, daddy is very
happy. Do love your mother, she has suffered, she is the one who loves
you most and also the one who loves me most..."

From play school to primary school, to secondary, university, to work
and even in dealing with questions of love, everything big and small
was written there..

Hubby has also written a letter for me:

"My dear, to marry you is my biggest happiness, forgive me for the
pain I have caused you, forgive me for not telling you my illness,
because I want to see you be in a joyful mood waiting for the arrival
of our baby...My dear, if you cried, it means that you have forgiven
me and I would smile, thank you for loving me...These presents, I'm
afraid I cannot give them to our son personally, could you help me to
give some of them to him every year, the dates on what to give when
are all written on the packaging... "

Going back to the hospital, hubby is still in coma. I brought our son
over and place him beside him. I said: "Open your eyes and smile, I
want our son to remember being in the warmth of your arms..." He
struggled to open his eyes and managed a weak smile. Our son still in
his arms was happily waving his tiny hands in the air. I press the
button on the camera and the sound of the shutter rang through the air
as tears slowly rolled down my face....

A fatal misunderstanding and the person who loves me the most in this
world is gone forever..."Cruel misunderstandings one after another
disrupted the blissful footsteps to our family. Our originals intend
of having Mother enjoy some quiet and peaceful moments in her
remaining years with us went terribly wrong as destiny's secret is
finally revealed at a price, every thing became too late.".........

This is a true story...
LEARNING POINT - DO NOT EVER HOLD ON TO OFFENCES!!!

I am totally speechless, this story brought tears to my eyes as I read
through each line eager to know what would happen next. It truly
showed the devastating power of grudges and anger!

Simple humility and communication would have resolved most of the
problems in that story, as well as patience....
This story has really touched my heart and life as a whole and it has
stimulated a paradigm shift.. Though it is very sad, it is also very
refreshing to know that from today, I can consciously start to live a
life free of grudge. People please let's live a life devoid of
grudges.

Communication with your loved ones is THE key.

Wednesday, August 5, 2009

Let's have a generous spirit!

I was waiting for the lift at SMU and was struck by this message that they plaster on their lifts.

It left a deep impression on me, not so much about knowledge per se, but the fact that acquiring knowledge for the purpose of giving it away requires a generous spirit.

My last encounter will the notion of "generosity in spirit" was when I heard Prof Leonard Berry share about the Mayo Clinic when he visited Singapore recently. He said, one of the key reasons why Mayo Clinic has been so successful with their primary value of putting the needs of the first, is that of the "spirit of the Clinic" which he described as generous. In particular, he said that "generosity" is an input to service organisations success, not just an outcome, but because it wins the hearts of stakeholders - including those who perform the service for customers - and strengthens their commitment.

"Where selfishness saps the human energy from service, generosity has the opposite, positive effect." How true it is!

I am beginning to see that as I now lead a new organisation, generosity too has a significant impact. We want to be a hospital that is not just generous to our patients but in the same breath be generous to our employees as well. In so doing, we can expect our staff to be generous in their service to our patients and go the extra mile if necessary.

We are off to a great start! Let's err on the side of generosity and be gracious.

Saturday, August 1, 2009

We go faster when there is no Monkey...


This is an accidental learning. I was at a corporate sports carnival walking the narrow trail with a big group of people at the Macritchie reservior when suddenly the pace slowed significantly. Looking ahead, I realised that the group was attracted to some monkeys who had appeared. They stopped to take a good look at the monkeys and to snap a picture or two.

After a while the monkeys dispersed into the trees and the pace of the walk picked up again.

I turned to the person whom I was walking with and remarked innocently, "We go faster without the monkeys."

Then I thought to myself, how true also in real life and in corporate life isn't it!!

Quite a lesson...